First time clients, please remember to do the following in advance:

  • Review LifeCare’s Notice of Privacy Practice page.
  • Review, print, and sign your provider’s Disclosure and Consent for Professional Services form.
  • Review your appointment reminder’s date, time, and location.
  • If you plan to use insurance, call the office at (919) 851-1527 to give your card information.
  • Plan to arrive 15 minutes early with a form of payment ready, signed consent forms, and any insurance information.
  • If you are meeting with a psychiatrist, please bring all of your medications (or a detailed list including dosages) and medical history/information.



LifeCare’s cancellation policy requires 24-hours notice. It is the responsibility of the client or responsible party to call during normal office hours (Monday through Friday 9am-4pm) to speak with an administrative staff member or leave a message. After business hours, the responsible party must contact his/her provider directly via email.

Late Cancellation charge = One-half of the Full Fee

No show charge = Full Fee

* please visit our Consent for Professional Services form for exact pricing



Appointments are usually scheduled for a 50-60 minute session once a week.  Your therapist will discuss if more or less than one appointment a week is needed. This appointment is set  specifically for you. Please call us 24 hours in advance if you must change your appointment. You may also ask if a video session is available if you cannot physically make your appointment due to weather or other circumstances. Payment is expected at time of service.

First Few Sessions: Your therapist will gather information and may ask you to complete assessments to gain greater understanding of what brought you to counseling and to learn more about you. These sessions are helpful to determine if this is a good fit, begin to develop a therapeutic relationship, and to set some initial goals for counseling.

Benefit and Risks: Please know that mental health counseling has well-researched benefits but also may carry some risks. Symptoms of sadness, depression, grief, anxiety, negative thought patterns, and emotional dysregulation may decrease as a result of the work you and your counselor do together. You may gain greater insights, find solutions, increase coping skills, and improve satisfaction in your relationships. We also know that change takes effort and  talking about or recalling difficult experiences  or memories can increase discomfort. Problems might seem to intensify while the focus is on them.  Finally, even though we strive to provide the best practices in mental health, there are no guaranteed results of therapy. Your therapist can talk more about the benefits and risks as well as how to get the most out of your sessions.

Length of Counseling: Although it is difficult to predict how long your counseling will last, but this can be discussed with your therapist as to the best estimate. You may take a break from counseling, quit or ask to be transferred to another counselor. Discussing these concerns with your counselor can help make the transition smooth and help determine the best course of action. Even if you complete your counseling goals, you may return at a later time for additional services based on the availability of your therapist.