Administrative Assistant Full-time
Job Description:
LifeCare Counseling and Coaching is a Counseling and Psychiatric practice consisting of multiple providers. We are primarily located at 1601 Jones Franklin Road, Suite 104, Raleigh, NC 27606 and a total of 6 locations. Our mission can be fully viewed on our website, https://lifecarecc.com.
Our administrative assistants are to perform the following duties:
- Greet clients as they arrive with encouragement and understanding.
- Inspect the client file for complete correctness, including all verified insurance information.
- Collect payments and set up new appointments.
- Answer phone calls and set up appointments for clients.
- Support their office, the admin team and staff as needed.
- Comply with HIPAA privacy regulations and ethical behavior.
- Take the initiative to complete tasks that uphold and further the LifeCare mission.
- Travel to other locations may be needed and additional of duties over time.
Requirements:
- A heart for people in difficult circumstances during challenging times.
- Detail oriented with strong organizational and customer service skills.
- Ability to multi-task within time sensitive schedules and self-motivated.
- Familiarity with computer systems and file management (Microsoft Office / Google Drive / Therapy Appointment Electronic Medical Record), and the ability to use office resources, i.e. fax, copier, alarm system, phone, scanning, video camera, and/or Zoom
- Ability to maintain confidentiality and use discretion with sensitive information.
- Excellent written and verbal skills.
- Minimum education – Assoc. Degree or equivalent experience (Business focus preferred)
- Basic Accounting/Bookkeeping knowledge a must. Will include cash management.
- Valid North Carolina Driver’s License
- Able to lift more than 40 lbs.
- Maintain a professional semi-corporate demeanor.
- Min. one-year administrative experience
Hours: Monday – Friday 8:00 am to 4:00 pm
Wake Forest Location
This is a growth opportunity for someone with long term career development goals.
